Dog Boarding for a Better Experience

We are East Tennessee’s premier canine center offering boarding, grooming, daycare and more, with 24/7 staffed care, 365 days a year,

A Positive Experience for Your Pup

About Our Space

Our kennels are designed as private, tranquil retreats—minimizing stress through thoughtful separation. Many suites include dedicated outdoor runs, offering effortless indoor-outdoor access and fresh air at your dog’s leisure.

Play Areas for Exercise & Enrichment

Dogs enjoy access to eight secure outdoor play areas, including a dedicated space for those who require separation from others.

Indoor-Outdoor Access

Most kennels include a private outdoor run, allowing dogs to move freely between indoor comfort and fresh air.

Comfortable, Low-Stress Stays

Each kennel features a raised hammock bed with soft blankets in a climate-controlled environment for year-round comfort and safety.

Clean & Healthy Environment

A state-of-the-art ventilation system, daily disinfecting and drying of kennel floors, and calming pheromones help maintain a clean, fresh, and relaxing environment.

Staff Services

Our staff is dedicated to providing a top-tier experience for both you and your dog.

Personalized Care & Attention

We take the time to understand each dog’s personality, habits, and needs—ensuring consistent, attentive care throughout their stay.

Health Monitoring & Communication

If any issue arises, we contact you immediately and keep you informed every step of the way.

24/7 Supervision

A trained pet care technician is on-site around the clock, 24 hours a day, 7 days a week.

A Positive Boarding Experience

Our goal is for your dog to feel comfortable, secure and cared for, so their stay is enjoyable and stress-free.

IBPSA Accredited

Industry gold standard

24/7 Staffed Care

Never left alone overnight

BBB A+ Rated

Trusted by hundreds

Award Winning

Small Business of the Year

For Pet Parents

Our staff is dedicated to providing a top-tier experience for both you and your dog.

Open Door Policy

We welcome pet parents to visit or tour at any time. We take great pride in our facility and encourage transparency so you can feel confident in your dog’s care.

Our goal is to maintain a clean, healthy environment free of disease, ticks, and fleas for all dogs in our care.

As part of our intake process, every dog is carefully inspected for fleas, ticks, and parasites. If any are found, we will treat your pet as needed and apply the associated charge to your account.

We strongly recommend monthly flea prevention (such as Frontline or Frontline Plus), especially during warmer months, to help protect all guests.

All boarding dogs must be up to date on the following:

  • Rabies (Annual)
  • DHLPP / Distemper (Annual)
  • Bordetella (Kennel Cough) – every 6 months

To ensure a safe and positive boarding experience, all new dogs complete a short acclimation visit before their first stay.

This visit allows us to:

  • Confirm we are the right fit for your dog
  • Help your dog adjust to our environment in a low-stress way
  • Introduce them to our staff and routines

Details:

  • 4–6 hour stay
  • $15 fee
  • Vaccine requirements must be met
  • Typically scheduled Monday–Thursday (flexible when needed)
  • May include introduction to PlayCamp (when appropriate)

This process helps reduce stress during future boarding stays by creating familiarity and trust, ensuring a smoother experience for both pets and owners.

For the safety and comfort of all guests, we are unable to accept:

  • Dogs in heat
  • Aggressive dogs (we must be able to safely handle and care for every dog)
  • Excessive barkers that may disrupt other guests

Boarding after recent surgery requires manager approval.

We provide potty breaks in morning, afternoon, evening and bedtime. Additional potty breaks are available for an additional charge. If your pup has an accident in their suite, it will be cleaned up immediately and fresh bedding will be provided.

We are staffed 24/7 with three shifts of staff, 1st shift, 2nd shift, and 3rd shift overnight. We are always fully staffed for all dog’s safety and comfort. We run 20-24 employees throughout the year.

We understand how difficult it is to leave your dog while traveling. Our team is committed to making that experience as smooth and reassuring as possible.

We provide:

  • Personalized, attentive care for each dog
  • Special attention for seniors and dogs with medical or mobility needs
  • Strict medication schedules when required
  • Clear, honest communication with pet parents

During their stay, your dog is treated like one of our own—ensuring comfort, safety, and genuine care at all times.

Happy Tails

What Pet Parents Say

Don’t just take our word for it — hear from the families who trust us with their furry family members.

“Our dogs absolutely love it here. The staff treats them like family and the facility is spotless. We never worry when we travel.”

Jennifer M.
Owner of Max & Bella

Live PupCam

Check in on your pup anytime, anywhere with 24/7 live webcam access from any device.

Ready to Book Your Dog's Playcation?

Open 24/7/365 · Call (865) 475-2225 or book online